How to Delete Your TextNow Account

If you are looking to delete your TextNow account, you have come to the right place. In this comprehensive guide, we will walk you through all the necessary steps involved in deleting your TextNow account permanently or deactivating it temporarily.

Overview of TextNow

For those unfamiliar, TextNow is a free texting and calling app available for Android and iOS. It provides users with a free phone number to send SMS messages and make phone calls over Wi-Fi. The app makes money by placing ads and offering premium paid plans with more features.

TextNow has two account types – free and paid. Free accounts can be deactivated but not deleted permanently. Paid accounts can be canceled and deleted fully.

Below we will explore the steps to delete both account types in detail. We will also answer some frequently asked questions about deleting TextNow accounts.

Deleting a Paid TextNow Account

If you have a paid TextNow account, you can delete it fully by following these steps:

1. Open the TextNow app on your phone and log into your account
2. Tap on the profile icon in the top-left corner to access your account settings
3. Scroll down and tap on “Manage Subscription”
4. On the subscriptions screen, tap on “Cancel Subscription”
5. Follow the on-screen instructions to cancel your paid plan
6. Once your subscription is canceled, your account will be deleted permanently within 24 hours

Cancelling the paid subscription is the only way to delete a TextNow account fully. Once canceled, all your account data including messages, call logs, contacts etc. will be erased.

Deactivating a Free TextNow Account

If you have a free TextNow account, there is no direct way to delete it permanently. However, you can deactivate a free account by:

1. Opening the TextNow app and logging out of your account
2. Uninstalling the TextNow app from your phone
3. Not logging back in on the app in the future

This will deactivate your account and remove your data from active TextNow servers. However, your account itself will still exist in a dormant state and can be reactivated if you log back in.

To prevent reactivation, avoid downloading the app again on your phone. Also, unlink your phone number from the TextNow account before uninstalling the app.

Deleting a Deceased Person’s TextNow Account

If you need to delete a deceased loved one’s TextNow account, you will need to contact TextNow customer support directly.

You can reach out to them via:

• The in-app support chat
• Email at [email protected]
• Phone call at 1-204-900-5990

Explain your relationship with the deceased and situation. Provide necessary documentation for identity verification when asked.

TextNow support will then guide you through their account cancellation process for deceased users.

Removing Personal Data from a TextNow Account

If you wish to delete all personal data associated with your TextNow account, follow these steps before deactivating your account:

• Edit your TextNow profile and change your name, photo, and other personal info
• Delete your entire chat history and call logs
• Remove any saved contacts in the app
• Disable backup to Google Drive or iCloud
• Turn off personalized ads in settings

This will help remove traces of personal data from your account before deactivation. However, some usage data may still remain in TextNow servers.

Canceling the TextNow App Subscription

If you want to cancel just the TextNow premium subscription but keep using the free account, here is how to do it:

On Android:

1. Open the Google Play Store app
2. Tap the hamburger menu in the top left corner
3. Go to Subscriptions and tap on TextNow
4. Tap “Cancel Subscription” to disable auto-renewal

On iPhone:

1. Open the App Store app
2. Tap on your profile icon in the top right
3. Under Subscriptions, tap on TextNow
4. Tap “Cancel Subscription” and confirm

This will stop monthly charges for the subscription but your account will revert to free status. Follow the above steps to deactivate it.

Recovering a Deleted TextNow Account

If you accidentally deleted your TextNow account permanently, recovery options are limited. But you can try:

• Reaching out to TextNow support and asking if they can recover your account. Provide your phone number details.
• If you had linked your account to an email ID or social media, try logging in with those to see if the account still exists.
• On Android, check if TextNow created a backup in your Google Drive that can be restored.

However, full recovery is difficult if you have canceled a paid account subscription. Be cautious when deleting your account to prevent permanent data loss.

Conclusion

• Paid TextNow accounts can be fully deleted by canceling the subscription
• Free accounts can only be deactivated by logging out and uninstalling the app
• Contact TextNow support to delete a deceased person’s account
• Remove personal data before deactivation for better privacy
• Cancelling the premium plan reverts your account to free status
• Accidentally deleted accounts are difficult to recover, so be careful!

We hope this detailed guide helped you understand how to properly delete your TextNow account. Remember to unlink your phone number, erase data, and cancel any paid plans before deactivation.